TheTrainline – Accessible User Journey

In order to improve accessibility and user interface design, I am embarking on a project highlighting user journeys.

These user journeys are primarily aimed at user interface and user experience designers, with the idea to improve accessible design. However, they will also serve a purpose of demonstrating whether an app is accessible to the visually impaired community.

My first test video is for TheTrainline, this is an application that allows you to purchase tickets and check live arrival and departure times. I have concentrated on the purchasing ticket user journey for this video, but do intend to cover other features of the app, to discuss how the user interface can be improved.

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